Sourcing the Right Partner
A number of airlines offering a pharmaceutical service were approached to support the project by allowing access to their aircraft for the mapping exercise. We knew this would be a complex task in light of the tight security around accessing aircraft and freight during the loading process at the airport. We also wanted to be able to share the data with industry by presenting the results at various professional discussion forums and seminars, whatever the data gathered showed, good or bad.
Etihad Airways were one of the carriers approached, as we knew that in addition to its core activity of passenger transportation, they also operated a significant cargo section perfect for the joint study. Etihad were incredibly supportive of the project scope from the start, as it had been looking to develop the transportation side of its cargo operations for pharmaceutical products, and there would be huge value in being able to demonstrate the temperature performance of a cargo hold of their aircraft during flight.
Etihad Airways is the second-largest airline of the United Arab Emirates, and commenced operations in November 2003 with its head office in Khalifa City, Abu Dhabi, near Abu Dhabi International Airport. It operates a fleet of 120 narrow and wide-body Airbus and Boeing aircraft within the Middle East, Europe, Asia, North America, Canada and Australia. This equates to more than 1,000 flights per week to over 110 passenger and cargo destinations.